Features

The storefront, client portal, billing, provisioning and support are one Laravel application. This page lists what each part does; the documentation explains how.

Documentation

Client portal

What customers see after they sign in.

Hosting tools

Shop and checkout: Browse plans, configure a service, apply coupons, pay.
Service management: Upgrade, downgrade, cancel and toggle auto-renew.
Domains: Register, transfer and renew; EPP codes and WHOIS.
Invoices: Pay online, download PDFs, add funds, use credit balance.
Quotes: Review and accept pre-sales quotes; an accepted quote becomes an invoice.
Bank-transfer notices: Report an offline payment with a receipt upload.
SSL certificates: CSR generation, approver emails and automatic install.
Support and knowledge base: Tickets with attachments, a searchable knowledge base and announcements.
Network status: Active incidents and scheduled maintenance.
Account security: Two-factor sign-in, login alerts and session history.

A hosting service in the client portal: live usage and eight management tools

Billing and automation

A service is activated only after the server module reports success.

Recurring billing: Monthly, quarterly, semi-annual, annual and biennial cycles.
Automatic suspension: Unpaid services are suspended after a grace period you set.
Reminders: Invoice, payment, card expiry and domain renewal emails.
Tax rules: By country and state, with liability reports.
One payment engine: Gateways, manual payments and credit take the same path, with partial payments and overpayment to credit.
Refunds: Full or partial, through the gateway API or recorded offline.
Reliable provisioning: Failures are queued and retried automatically, with an alert to staff.
Usage billing: Disk and bandwidth overage, opt-in per product.
Late fees, coupons, promotions: Plus credit balances and an add-funds flow.
Scheduled housekeeping: Exchange rates, database backups and log retention on a schedule.

Configuring a VPS order: billing cycle, configurable options and the order summary with the total

Admin panel

What staff use every day.

Dashboard: Revenue, signups, pending orders and open tickets at a glance.
Clients: Profiles, notes, billing summary and login-as-client.
Orders and invoices: Manual creation, bulk actions, mass mail, PDF export.
Products and bundles: Configurable options, add-ons and pricing matrices.
Help desk: Internal notes, escalation rules, spam filter, predefined replies.
Reports: 27 built in: income, forecasts, retention, tickets, domains, tax.
Quotes and projects: A WHMCS-style pre-sales flow.
Calendar: Events, reminders and scheduled tasks.

A customer's virtual server as staff see it in the admin panel

Security and access

Staff see what their role allows; every admin action is logged.

Security policy

Roles and permissions: Role-based access with more than 45 fine-grained permissions.
Two-factor authentication: For staff and clients, with recovery codes for staff.
Rate limiting: On login, 2FA checks, password resets and email resends.
Admin IP allow-list: Optional, for the admin area.
Sessions: Timeouts and force-logout.
Activity log: Every admin action recorded; banned IPs and emails.

Languages

30 locales; translations are editable in the browser.

30 locales: English active by default; switch others on as you need them.
In-browser editor: Change any of the 2,232 interface strings without touching files.
AI-assisted translation: Fill missing keys in bulk, then review.
Import and export: JSON per locale, for translators who prefer their own tools.

The language manager in the admin panel, listing 30 locales and their translation progress

For developers

Anything in the admin area can be scripted through the API.

Developer guide

HTTP API: 171 actions with WHMCS action names, and an OpenAPI 3.1 description.
MCP server: Let an AI assistant read and, if you allow it, act through the API.
Hooks: WHMCS-compatible add_hook() with 20+ hook points; a failing hook never breaks billing.
Webhooks: Inbound gateway callbacks and outbound events.
Modules: Server, gateway, registrar and SSL modules, plus add-ons.
Email piping: IMAP or POP3 mailboxes turn emails into tickets and replies.

List clients through the API

curl -G https://example.com/api/v1/getclients \
  -H "X-API-Key: $PNLCS_IDENTIFIER" \
  -H "X-API-Secret: $PNLCS_SECRET" \
  --data-urlencode "limitnum=5"

Run code when an invoice is paid

add_hook('InvoicePaid', 1, function (array $vars) {
    $invoice = $vars['invoice'];
    // ...
});

Try PNLCS

Click around the live demo, or install it with Docker.

Open the live demo Install PNLCS